Translation and interpreters for those with a sensory disability or whose first language is not English
If you need help with translation, we have access to the “Language Line” telephone translation service. You are welcome to bring a friend or relative with you (18 and over only please!) as long as you are happy for them to be included in the confidential and sensitive information
This website can be automatically translated into many languages – see the box on the top right. Our automated “arrivals” screen in reception can also be used in up to 12 different languages. We have selected the ones most commonly used by patients – please let us know if we should change the selection.
If you would like a British Sign Language interpreter, we are very happy to book one a video interpreter for you. If you have difficulty with hearing please ask for written communication.
If you have learning difficulties we have a range of ‘easy read’ information on request.
Don’t forget you can book appointments online, order repeat medication online and receive text message appointment reminders. Please see the “Patient Access” section below or come to reception and ask for details.